Appointments
Every appointment,
exactly as it should be.
The Appointments engine is for any business where customers reserve a specific time with a specific person. It handles the entire flow, the online booking, the confirmation, the calendar, the reminders, and the manual control you need over every request that comes in.
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How your customers book
Four steps. That's all it takes.
It starts on your storefront, the professional booking page every UhuruSpace account gets. Customers land on it from your Instagram bio, a WhatsApp message, a business card, or wherever you share the link. From there, it's four steps.
You approve every appointment before it's confirmed.
Every appointment request lands in your dashboard as pending, waiting for you to review and confirm. That's intentional. You decide which appointments make it onto your calendar. When you confirm, an automatic email goes to the customer with everything they need. Nothing gets accepted without your approval.
Set up exactly how your business works
When you create your Appointments engine, you configure the rules that shape every service inside it.
Buffer time
Set the space you need between appointments, whether it's cleanup, travel, or a moment to reset. Once configured, no customer can book a slot that violates it. Enforced automatically, both on your storefront and when you create bookings yourself.
Duration
How long each appointment takes, down to the minute.
Advance booking window
How far in advance customers can book, from tomorrow to 30 days out or more.
Minimum notice
How close to the appointment time a customer can still book. Two hours? Same day? Your call.
Time-slot intervals
Whether slots show every 15, 30, 45, or 60 minutes.
Each service can override these defaults if it needs to. A quick consultation and a two-hour treatment can live in the same engine with different rules.
Add-ons
Make every appointment yours.
Five optional add-ons let you shape exactly what happens before, during, and after every booking. Turn on what you need, ignore what you don't, every one is configurable per service.
Deposits
Set when payments should be collected, at booking or at arrival. You define the terms, customers see them clearly before they confirm.
Intake questions
Ask what you need to know before the appointment starts. Every question configurable, individually required or optional.
File uploads
Let customers send a reference photo, a document, a prescription, anything you need to prepare properly.
Pre-service instructions
Give customers guidance before they arrive. What to bring, how to prepare, where to park.
Cancellation policy
Show your terms upfront so there are no surprises later.
Every appointment shows up in one place.
Your calendar displays every booking, laid out by staff member across the week.
- Drag any appointment to a new slot or staff member to reassign it in seconds
- Real-time filters narrow by staff, location, service, or status
- Conflict warnings surface automatically when two appointments overlap
- Create a booking manually on behalf of a customer, over the phone, in person, or wherever they reach you
- Connect Google Calendar or Outlook so your personal schedule overlays the same view automatically
Who uses Appointments
Any business that runs on one customer, one staff member, one time slot.
If your business runs on booked time, Appointments runs your business.
FAQ
Frequently asked questions.
Everything you need to know about taking appointments with UhuruSpace.
They visit your storefront, pick a service, choose an available date and time, fill in their details, and submit the request. If you require a deposit, they pay it right there through card or mobile money. The whole flow takes under two minutes.
Yes. Every appointment request comes in as pending. You review it, then confirm it. Once confirmed, the customer automatically receives a confirmation email with all the details. This gives you full control over your calendar and who ends up on it.
If a service has more than one staff member assigned to it, customers see a picker with each staff member and an "Any Available" option. If only one staff member handles the service, no picker is shown, the assignment is automatic.
Yes. From your dashboard, calendar, or staff page, you can create a booking manually on behalf of a customer, over the phone, in person, or anywhere they reach you.
Yes. Both integrate directly. Your personal calendar overlays onto your business calendar so nothing collides, and events from either side stay in sync.
Turn on deposits for services where no-shows hurt most. You choose whether the deposit is collected online at booking or at arrival, and how much. Reduces no-shows immediately.
Yes. Every staff member has their own weekly schedule with per-day working hours and off-duty days. The calendar and storefront both respect these automatically.
Your calendar flags scheduling conflicts visually so you catch them immediately. Manual booking creation also runs availability checks, including buffer time, before saving.
Yes. Every confirmation email includes a Manage Appointment link where customers can cancel or reschedule directly, within the window you set. You get notified automatically, and your calendar updates in real time. No back-and-forth needed.
Yes. Set your reschedule window and the maximum number of times a single booking can be moved. Customers can only make changes within those rules. Outside them, they have to contact you directly.
Your daily capacity is defined by your staff schedules and the time-slot intervals you set. The number of appointments you can accept overall depends on your subscription plan.
No. Every UhuruSpace account comes with a fully customizable storefront where customers book directly. If you already have a website, you can share the storefront link on it, or embed it however you want.
Start taking appointments
the way they should be taken.
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